BASF open new service centres15 October 2001
With the opening of two new technical service centres in Charlotte, North Carolina, and León, Guanajato, BASF are now able to react more quickly to the specific requirements of customers in the Nafta region and to offer a greater level of expertise. The opening of these two new service centres underlines the long-term commitment of BASF to the leather industry in the whole of the Nafta region. Both centres will provide an improved, all-round service to customers in the leather industry. Trained technicians from BASF are on hand to provide solutions to the problems facing tanners and are available to provide advice on getting the best results from their products. The technical service encompasses the know-how and experience of the technicians and the modern equipment that is available at the service centres. Their technicians have access to the most advanced testing and development laboratories and are equipped with modern pilot tanning facilities. BASF Corporation in Charlotte are also one of the production sites for leather chemicals, allowing synergy between their expertise in production technology and the know-how that is at the heart of their latest products and processes. 'We can then offer tailor-made solutions which conform to the high standards demanded by the leather industry.' All of BASF Corporation's activities in the North American leather sector are based at the Charlotte-Chesapeake site. The site offers: production of process chemicals for the leather industry; product development; applications laboratory with specialised facilities for automotive leather; technical centre for training BASF technicians and holding symposia for customers. Much of the Mexican leather industry is concentrated in León. BASF have now established a presence in the region, and trained personnel, the most modern laboratory and pilot tanning facilities and excellent products will ensure that customers are provided with a quick, direct service.